Refund policy

1. Refund policy 

We want you to love what you ordered. If something isn't right, we're here to help.

Returns

You have 30 days from the date of delivery to request a return. Items must be unworn, unwashed, and in their original condition with all tags attached. For hygiene reasons, underwear and earrings cannot be returned unless faulty.

Free returns

Returns are free — we cover the return shipping. Contact us to start your return and we'll send you instructions and a return shipping label.

Damaged, faulty or wrong items

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and a photo. We'll arrange a replacement or a full refund at no cost to you.

Exchanges

Need a different size or color? Contact us and we'll arrange an exchange, subject to availability.

Refunds

Once we receive and inspect your return, we'll email you with the outcome. Approved refunds are issued to your original payment method within 5–10 business days.

How to start a return

Reach out through our Contact page with your order number and reason for return, and we'll guide you through the next steps.